Privacy Policy

Scope and your choices

This policy covers the Saucy Biscuits website and SB Studio, including retained public coverage and Family Portal records. Studio helps authorized adults create and manage hockey posts. Private drafts and uploads are different from public features. Requesting a feature is optional, and the destinations you select are recorded separately.

Information used by Studio

• Account and service information: contact details, sign-in and session information, household membership, player relationships, account preferences and support requests.
• Player and hockey details you provide: names, jersey numbers, positions, teams, seasons, schedules, results, statistics, public references and optional social handles.
• Content you provide or create: photos, clips, saved player media, prompts, chat notes, captions, artwork, generated outputs, saved drafts and exports.
• Permission and usage records: feature destinations, the post/version requested, applicable terms or permission version, review decisions, withdrawals, generation status, allowances, credits and security/audit history.
• Technical information such as browser/device information, IP addresses, request identifiers, timestamps, errors, page activity and service logs, where collected by the features and providers in use.

How information is used

• To authenticate accounts, keep households separate, show saved player details, create and deliver posts, and operate enabled saving, generation and export features.
• To process the prompts, selected media and hockey context needed for the copy or artwork you request, including public references when research is used.
• To review feature requests and publish only the selected content to specifically authorized destinations after review.
• To track service usage, prevent abuse, troubleshoot problems, support users and maintain records needed to operate the application.

Device storage and cloud content

Studio can keep draft text, preferences and media in browser storage on your device. Enabled cloud saving, uploads and processing can send selected photos, videos, artwork and related information to our services. The save/sync state shown in the application matters: a device-only draft is not necessarily available on another device. Device copies, downloads and exports may remain after an online copy changes or is removed. Use care on shared devices and manage local copies through the application and browser controls.

AI tools and service providers

Depending on the feature and configuration, selected prompts, player/team context, media and generated content may be processed by our artwork workers and AI service providers. We also use providers for hosting, authentication, private media storage and operational services. This can include services such as Vercel and Supabase and the configured AI providers behind our tools. Provider use can vary by feature; we do not promise a universal provider retention period or that every provider uses the same data practices. Contact us with questions about a particular processing flow.

SB Instagram and the SB highlight reel

Selecting a destination and sending a feature request asks SB to review the selected completed post for that destination. A private upload alone is not public-feature permission. The request records the selected destinations and applicable permission version. Approved featured artwork, associated captions and attribution become public at the destination selected. People and platforms may save, download or reshare public content. Removing a post we control cannot recall those copies or change another platform’s privacy practices.

Youth athletes and permissions

Studio accounts are intended for adults authorized to manage the information they provide. Youth player details and media may be supplied by a parent, guardian or another authorized adult. The person requesting public use must have the necessary rights and permissions, including permission for the people shown and any parent or guardian permission required for children. Contact us if player information or media has been supplied or featured without appropriate authority.

Cookies, browser storage and analytics

Cookies, session identifiers and browser storage support sign-in, account separation, saved work, preferences and request recovery. The site may also use analytics or operational telemetry for page activity, performance and troubleshooting. Availability varies by route and configuration; this policy does not promise that every Studio route is excluded from analytics. Browser controls can limit cookies or clear storage, but doing so may sign you out, remove device-only drafts or interfere with recovering an interrupted request.

When information is shared

• With service providers as needed to operate the features you use, including authentication, hosting, storage, AI processing, communications and support.
• With the public or a social platform for the completed post and destination you specifically authorize and SB approves, or when you choose to share an export yourself.
• Where needed to comply with law, respond to a valid legal request, protect users or investigate misuse and security incidents.

Retention and deletion requests

Retention depends on the feature. Reusable player photos do not currently have an automatic expiry; use available removal controls for that library. Other private media, completed posts, permission history, transactional/audit records and backups may have different retention requirements. Removing a visible item or a device copy does not necessarily erase all server history, prior exports or backups. We retain records needed to provide the service, protect accounts, resolve requests and meet applicable obligations. Contact us to request access, correction or deletion; we may need to verify your identity and explain records that must be retained or cannot yet be removed through a self-service control.

Security

We use access controls and technical safeguards to protect accounts and private media. No online service or device can guarantee complete security. Keep account access and verification codes private, report suspected misuse and keep your own copies of important work. Do not include information in a public caption or feature request that you do not want shared.

Contact and policy updates

Use the Contact page or email hello@saucybiscuitsmedia.com for privacy questions, account help, access/correction/deletion requests or removal of featured content. We may verify your authority before changing player or household information. We may revise this policy as features and processing change; the current update date appears above. This page does not change the destinations authorized by an earlier feature request.